Spirit of Excellence

Coaching, Training, Further Education, Advanced Training

Initial situation

  • Staff turnover in the hotel and catering sector is particularly high
  • Training and further education measures increase staff motivation and loyalty
  • Permanent staff increases and thus contributes to planning security  

What do we want?

  • We want to help train and motivate your staff so that they become a permanent and reliable part of your business.

Target group of our training offers

  • Employees from hotel and restaurant businesses, old people's and nursing homes, hostels and holiday homes as well as communal catering who are interested in further training
  • Professionals who want to gain special knowledge in key areas, such as housekeeping, catering or events
  • Managers who want to expand their knowledge, especially in marketing, conflict and communication management or sales



Organisational form

  • Attendance events: Open seminars and/or in-house training
  • Online events: Webinars and/or online courses
  • Blended learning: face-to-face and online training courses

Your advantages at a glance

  • High practical relevance
  • Less time required
  • Internalisation of the service concept
  • Rapid implementation of knowledge in the workplace
  • Motivation of employees through higher qualification

Quality promise

  • Our training concepts and training materials are based on the requirements of international standards, e.g. ISO 9001 and 14001 or 26.000
  • Member of the network iMove-Made in Germany and Honourable Businessmen Berlin
  • We measure the satisfaction of our training participants and customers.
  • Our goal: at least 85% satisfaction and more


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We have been audited and certified by TÜV for sustainability.

Sustainability includes quality management according to ISO 9001, environmental management according to ISO 14001 and corporate social responsibility according to ISO 26000.